1. Who We Are & Policy Scope

This privacy statement applies to all booking requests, guest enquiries and personal data submissions submitted via our website, operated by SADIQ & CO. LETTINGS LTD. This policy governs all personal information collected during offline accommodation reservation processes, and covers all website visitors and potential tenants.

No third-party payment processing platforms are integrated on our site; all rental balance settlements are completed offline with no online card data stored on our server system.

2. Data We Collect & Legal Basis

We only gather necessary personal information for manual booking review and property management, including:

• Full given name, valid contact email address and active UK phone number (mandatory for booking confirmation correspondence)
• Number of adults and children staying, requested check-in and check-out dates
• Optional additional notes submitted within reservation forms

All data collection relies on voluntary consent submitted by users when sending a booking request. Users retain the right to withdraw consent at any time by contacting our admin team.

3. How We Use Your Personal Data

Collected information will only be utilised for the following limited purposes, with no unauthorised commercial sharing:

• Manual review and validation of your accommodation booking request within 24 working hours
• Sending booking confirmation, stay guidance and offline payment instructions via email
• Resolving enquiries, property access coordination and post-stay support communication
• Complying with UK local property management legal obligations

We will never distribute, sell or rent your personal details to external marketing organisations or unrelated third parties.

4. Data Storage & Retention Period Limits

All stored personal booking data will be securely retained for a fixed legal time limit, then fully and permanently erased:

• Completed booking records: stored for a maximum period of 12 calendar months after your scheduled check-out date
• Unconfirmed / cancelled booking requests: deleted automatically 30 calendar days after the original requested arrival date
• User enquiry messages without a formal booking submission: retained for 60 working days before permanent removal

All digital guest information is stored on encrypted secure servers with restricted staff access only; physical written forms containing personal data are locked in secure office storage facilities.

5. Your Data Subject Rights Under UK Regulation

All website users hold the following rights relating to their personal information, which can be exercised by email submission to our official contact address:

• The right to request a full copy of all personal data we hold about you, free of charge once every 12 months
• The right to correct inaccurate or incomplete booking and contact information
• The right to request full permanent deletion of all your stored personal records, subject to legal retention limits
• The right to pause processing of your data during a review of your submitted request

6. Website Visitor Tracking & Cookie Rules

Our site utilises minimal functional cookies purely for basic page navigation and form stability. No tracking cookies for targeted advertising are deployed across our platform.

Full details of tracking file usage can be viewed within our separate Cookie Policy page accessible via website footer navigation.

7. Liability & Data Disclaimer

SADIQ & CO. LETTINGS LTD takes reasonable technical and administrative measures to protect visitor personal data submitted through this website. However, we provide no absolute guarantee of complete data security against unforeseen external network risks outside our direct control.

• We shall not be held responsible for data leakage caused by guest self-disclosure of personal information to unauthorised third parties.
• We bear no liability for incorrect booking information provided voluntarily by guests, including wrong contact numbers, stay dates and guest quantity.
• We do not store, capture or process any offline payment card data; all monetary settlement is completed face-to-face at the property, and we hold no responsibility for cash or card transactions processed offline on site.
• We reserve the right to adjust this privacy policy without prior notice to comply with updated UK data regulations; the latest version will always be published on this page with immediate effect.

By submitting any booking form or browsing this website, you fully acknowledge and accept all liability and data disclaimer terms listed above.